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FAQs

Questions we are asked most.

Sizes, prices, booking, access and security, answered in plain English.

Booking and price

What sizes of unit do you offer?

We offer two sizes: a 10ft container of around 80 sq ft and a 20ft container of around 160 sq ft. Packed well, the 10ft holds the contents of a typical one or two-bedroom home and the 20ft holds the contents of a three-bedroom house.

How much does it cost?

You can see our current prices and offers on our sizes and prices page. The live price is always shown when you book, before you pay.

What is the minimum rental term?

The minimum term is 1 month, and you can cancel at any time after that.

What is the £40 padlock deposit?

It is a deposit for the padlock we provide. It is returned when you leave, provided the padlock is handed back, the unit is undamaged and it is left free of rubbish.

When do I pay for my unit?

You reserve your unit online, and payment is only taken once your booking is confirmed. Nothing is charged while you are simply checking availability.

How do I book a unit?

Choose your site, check availability, pick your start date and book online on our booking page. We will confirm everything by email before you arrive.

Access and security

Can I drive up to my unit?

Yes, every unit is drive-up, so you can park right at the door and load straight in. Please note HGVs are not able to access either site; cars, vans and small trailers are fine.

When can I get access?

Both sites are open 7am to 7pm, seven days a week. Once your booking is confirmed, access is usually ready within ten minutes. Book online and we will send your access details straight away.

How do I open my unit?

It is straightforward. Here is our short video guide, which shows you step by step. Watch the video guide on YouTube.

Is the site secure?

Both sites are CCTV monitored and there is no access between 7pm and 7am.

Using your unit

Can businesses use your units?

Yes. Many customers store stock, tools and equipment with us, on the same flexible terms.

What can I not store?

Anything flammable, perishable or illegal is not permitted, along with motor vehicles, quad bikes, motorbikes and anything that could leak fluid. We will talk you through the full list when you book.

Do I need my own insurance?

Your goods should be insured. Cover options are shown when you book, or you can arrange your own.

Visiting and contact

What are your office hours?

Our site office is staffed 8.30am to 4.30pm, Monday to Friday. Unit access runs well beyond this, seven days a week. See "When can I get access" above.

Can I message you on WhatsApp?

Yes. Message us on WhatsApp and the Saxondale team will reply within working hours.

Can I view a site first?

Yes. Use the Book a viewing option, or call us on 0300 124 7544, and we will arrange a time.

How do I find the site?

Each site has a full address and a what3words location, so you can drive straight to the entrance.

How do I give feedback or get in touch?

Call us on 0300 124 7544 or email info@saxondaleselfstorage.co.uk, and we will come straight back to you.

Still have a question?

Call the team on 0300 124 7544 or email info@saxondaleselfstorage.co.uk. Or check sizes and prices and reserve online.

What our customers think of us

Google

4.4

Based on 7 Google reviews

Mr G

3 months ago · 2 reviews

★★★★★

Very pleasant experience dealing with this company. All enquiries dealt with speedily and efficiently. Would definitely recommend to anyone looking for storage in the Nottingham area.

Steve Bowen

2 years ago · Local Guide · 76 reviews

★★★★★

Very efficient staff, for us so convenient. Storage units good quality. Dry. Vermin free.

Grant Scully

4 years ago · 12 reviews

★★★★★

Very good service.

Andy Thwaite

9 years ago · Local Guide · 171 reviews

★★★★★

Good price, seems secure.

Richard B

12 years ago · 13 reviews

★★★★★

Excellent service, very flexible & reasonably priced (when comparing like for like size of storage unit). Used to move house which got delayed for 2 months, lived in Bingham so was ideal. Would use again.

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